Shipping policy

Order Processing

Orders are processed within 2 to 5 business days. During peak periods, this timeframe may be slightly extended. You will receive a confirmation email as soon as your order has been shipped.

 

Delivery Times

- France (metropolitan): 3 to 5 business days

- European Union: 5 to 10 business days

- International: 10 to 20 business days

 

These timeframes are indicative and may vary depending on the carrier and customs procedures.

 

Shipping Fees

 

Shipping fees are calculated based on the weight and destination of your order. They will be displayed at checkout before you confirm your purchase.

 

Order Tracking

A tracking number will be sent to you by email once your package has been shipped, allowing you to follow your delivery in real time.

 

International Shipping & Customs

For deliveries outside the European Union, customs duties or import taxes may apply depending on the regulations of the destination country. These fees are the responsibility of the customer and are not included in the order price.

 

Artwork and Fragile Items

Artworks and textiles are carefully packaged to ensure their protection during transport. In case of damage upon receipt, please contact us within 48 hours with photos of the package and the damaged item.

 

Contact

For any questions regarding your shipment, please contact us at: contact@ltdmap.com